Terms changes

This Agreement can be modified at any time, and any modification will be effective immediately after the communication of the modified agreement.
By accessing the website and using it, you agree to periodically check this Agreement and comply with its subsequent amendments.

Subject of the online contract and its definition.

The contract stipulated between Ametis Jewelery and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Ametis Jewelery. This acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, he declares to have read all the information provided to him during the purchase procedure, and to fully accept the general and payment conditions transcribed below. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order. By online sales contract we mean the distance contract and that is the legal transaction having as object movable property and / or services stipulated between a supplier, Gioielleria Ametis based in viale Carducci 116 Cesenatico (FC), VAT 01356290351, and a consumer customer in the context of a distance selling system organized by the supplier who, for this contract, exclusively uses remote communication technology called the internet. All contracts, therefore, will be concluded directly through access by the consumer customer to the website corresponding to the address www.ametisgioielli.com, where, following the indicated procedures, he will conclude the contract for the purchase of the goods. By consumer we mean the natural person who purchases goods and services for purposes not directly related to any professional activity carried out. Below are the conditions of sale that will remain effective until changed by the supplier. Any changes to the conditions of sale will be effective from the moment they are published on the website www.ametisgioielli.com and will refer to sales made from that moment on.

Sales prices and methods of purchase.

The Customer can only purchase the products in the electronic catalog of www.ametisgioielli.com at the time of placing the order and viewable online at the address (URL) www.ametisgioielli.com, as described in the relevant information sheets. It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics but may differ in color, size, etc. All sales prices of the products displayed and indicated on the website www.ametisgioielli.com, for which they constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code, are inclusive of I.V.A. and all other taxes; the cost of transport is duly highlighted on the appropriate page within the site that the customer will be forced to view during the purchase confirmation phases; in the case of delivery abroad, any additional costs due to taxes or duties provided for by the legislation in force in the country of destination will be borne by the consumer. The purchase contract is concluded through the exact compilation and the consent to the purchase expressed through the online accession. The customer can pay for the ordered goods using the payment methods indicated online at the time of purchase.

Execution of the contract and delivery methods.

Gioielleria Ametis will deliver to customers the selected and ordered products, in the manner referred to in the previous article, by couriers and / or trusted freight forwarders. In case of absence of the recipient at the time of delivery, a notice will be left and the customer must personally contact the courier or forwarder as soon as possible in order to agree on the delivery methods. Delivery times, which will never exceed, in any case, those provided for by art. 6 decr. Legisl. 185/1999 (30 days from date of order), may vary from the day of the order to a maximum of seven working days. The aforementioned delivery times refer to the products in stock at the time of the order. Delivery will be made by carriers mainly on the street level. However, no responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances. The goods will always be accompanied by the relevant invoice or receipt inside the package.

Guarantees and methods of assistance.

Gioielleria AMetis. sells high quality products, and each product will be provided with a written guarantee from the seller Gioielleria Ametis, which guarantees the intrinsic qualities of the product. it is pointed out to the customer that being completely natural products, some specific defects of the stones, are a guarantee of their beauty and rarity.

Obligations of the buyer.

The consumer undertakes and undertakes, once the online purchase procedure has been completed, to print and keep these general conditions, which, moreover, he will have already viewed and accepted as an obligatory step in the purchase, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition set out in art. 3 e 4 del Decr. Legisl. n° 185/1999. 7.1 It is strictly forbidden for the buyer to enter false and / or invented and / or fictional data in the registration procedure necessary to activate the procedure for the execution of this contract and related further communications for him; the personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy. It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Gioielleria AMetis reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.

Contract termination and express termination clause.

Gioielleria AMetis has the right to terminate the stipulated contract by simply notifying the customer with adequate and justified reasons; in this case, the customer will only be entitled to a refund of any sum already paid. The obligations assumed by the customer referred to in art. 7 (Obligations of the buyer), as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in art. 2, have an essential character, so that by express agreement, the non-fulfillment by the Customer of only one of these obligations will result in the legal termination of the contract pursuant to Article 1456 of the Italian Civil Code, without the need for judicial ruling, without prejudice to the right for Jewelery Ametis to take legal action for compensation for further damage. The customer has the right to cancel the contract within 6 hours in a completely independent manner through the appropriate procedure and within 24 hours of receiving the confirmation email by promptly informing customer service via email at info@ametisgioielli.com

Terms of payment

When filling out the order form, you can choose from the following options:

  • Credit Card (managed by Nexi S.p.A.)
  • Paypal
  • Online Bank Transfer
  • Regular Bank Transfer
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  •  

On the site, once you have chosen the products, their quantities and the shipping and payment methods, the “order confirmation” page will still show the amount of shipping costs and the total invoice.

Shipping and delivery methods

Our shipments will be made for Italy and abroad by means of our trusted express couriers or by insured mail.
The goods will be delivered only after confirmation of payment and delivery times will be 3/10 working days.
The delivery costs will be:

  • Italy 3/7 days cost 9 euros
  • Europe 5/10 days cost 30 euros
  • USA Canada 5/10 days cost 40 euros

For isolated or uncomfortable places or with delivery difficulties or in the case of special deliveries, the costs will be agreed.
Pieces on request: times to be agreed.
For special agreements please call or send email
For Italy and Europe, shipping is free for purchases over € 99.

Packaging

Items shipped from www.ametisgioielli.com will be packaged with care
No additional costs for packaging.
The jewels will be delivered in their case in a gift box and will be provided with a guarantee issued by the owner Valeria Battelli.
The completion of the purchase and shipping will be carried out after the buyer has received a confirmation email.

Stocks

Anyone who rejects or during the period of storage at the storage offices does not collect the goods, will in any case be deemed obliged to fulfill and comply with the clauses indicated therein, which with the order request are to be understood as accepted.
The Gioilleria AMetis company will take legal action in order to obtain reimbursement of shipping costs, return costs of the package, packaging costs and legal fees.
It is the buyer’s responsibility to verify the correct functioning of his mailbox
he is therefore responsible for any failure or incorrect functioning of the same.

General conditions of Sale

Distance sale agreement between Gioielleria Ametis di Battelli Valeria based in viale Carducci 116 Cesenatico (FC) – C.F. BTTVLR54L52A944K – VAT 01356290351 – Tel / Fax 0547 82031 hereinafter Gioielleria Ametis and the customer.

Responsibility

Gioielleria Ametis assumes no responsibility for inefficiencies attributable to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, the execution of the sales agreement within the agreed time. Gioielleria Ametis will not be liable to any party for damages, losses and costs incurred as a result of the failure to execute the sales agreement for the aforementioned causes, or for damages, losses and costs incurred as a result of use. or the impossibility of using the products purchased from Gioielleria Ametis, as the customer is only entitled to a refund of the price paid, excluding any shipping costs. Likewise, Gioielleria AMetis is not responsible for any fraudulent or illegal use that may be made by third parties, of credit cards, checks and other means of payment, upon payment of the purchased products. In fact, Gioielleria AMetis is unable to know the buyer’s credit card number at any time during the purchase procedure; at the same time Gioielleria AMetis is unable to check the correct and lawful origin of the credit that is delivered by the customer upon receipt of the goods.

Authorizations

In the event that the Customer chooses to use the credit card payment method by filling in the appropriate fields on our website, he authorizes Gioielleria AMetis to use his credit card and to debit the total amount shown on his bank account. what cost of the purchase made in favor of the aforementioned company. The entire procedure is carried out via a secure connection directly connected to the Banking Institute that owns and manages the “online” payment service, which Gioielleria AMetis cannot access.
Should the customer, having paid by credit card, exercise the right of withdrawal, as articulated in these general conditions, the amount to be refunded will be credited to the same credit card.

Jurisdiction and competent court

Any dispute relating to the application, execution, interpretation and violation of the “online” or faxed sales agreements obtained through the website www.ametisgioielli.com is subject to Italian jurisdiction; these general conditions are reported, although not expressly provided therein, in conjunction with Legislative Decree 50/92 and of D.Lgs. 185/99. Any dispute between the parties regarding this contract will be the exclusive competence of the Court of Cesena.

Faculty to exercise the right of withdrawal pursuant to Legislative Decree 185/99

Those who cannot be classified as consumers are excluded from the legislative decree, i.e. those who act for purposes related to any professional activity carried out, that is, those who place an order by indicating the VAT number for the invoice.
The Customer has the right to withdraw, without any penalty and without having to specify the reason, no later than 10 working days from delivery (the delivery date shown on the courier’s waybill is valid).
The right of withdrawal is exercised within the deadline by sending a registered letter with return receipt and all the goods purchased to the following address: Gioielleria AMetis di Battelli Valeria, viale Carducci 116 Cesenatico (FC) CF BTTVLR54L52A944K – VAT 01356290351 – Tel / Fax 0547 82031.
The communication can also be anticipated by fax or e-mail, provided that it is confirmed by registered letter with return receipt within the following 48 hours.
In case of applicability of the right of withdrawal, the Customer is required to return at his own expense all the items relating to the invoice as they are received and that is absolutely new, unused, complete with all their parts and in the original packaging (envelopes and packaging ). Failure to comply with these principles makes the right of withdrawal inapplicable.

In case of application of the right of withdrawal, once the goods have been received, Gioielleria AMetis will refund the entire amount paid by the customer, excluding shipping costs, within thirty days from the date on which the communication is received through the following methods: an exchange of goods, a bank transfer, the reversal of the handling relating to the payment made by credit card.
Attention: If the right of withdrawal is not applicable, the collection of the goods at our office will be the responsibility of the customer.
The right of withdrawal is also excluded in the following cases:
– Purchase of packaged product, opened by the Customer;
– Purchase of goods or services whose price is linked to fluctuations in financial market rates that the Supplier is unable to control;
– Purchase of goods made to measure or design or personalized or which by their nature are liable to deteriorate or expire rapidly.

How to exercise the right of withdrawal

The right of withdrawal is exercised by sending by the Customer, within the term indicated above, a registered letter with acknowledgment of receipt addressed to the supplier, that is to Gioielleria AMetis di Battelli Valeria in Viale Carducci 116 Cesenatico (FC), Italy.
This communication must necessarily contain everything indicated below:

  1. The order number for which the withdrawal is exercised;
  2. The express will of the Customer to wish to withdraw in whole or in part from the purchase contract;
  3. The description and codes of the items for which the right of withdrawal is exercised;
  4. The legitimate reason why the customer intends to withdraw;
  5. Customer’s bank details (current account, abi, cab, account holder if different from the Customer).

In the absence of the requirements referred to in points 1, 2, 3 and 4 above, the Supplier will not be able to recognize the Customer the right of withdrawal. For the correctness of the relationship, the Customer undertakes to preserve and keep the products received with the utmost care and diligence and for which he intends to exercise the right of withdrawal, keeping them intact together with the original internal and external packaging as well as all accessories etc. Following receipt of the registered letter with which the Customer communicates his will to exercise the right of withdrawal, the Supplier, having verified the correspondence to the requirements indicated above, will communicate by e-mail to the Customer how to return the products to the Supplier.

The Customer undertakes to return the products for which the right of withdrawal has been exercised no later than 15 (fifteen) days from the communication. The costs and risks of transport for the return are the full responsibility of the Customer. The return of products that are not intact, damaged or lacking original accessories or equipment will not be accepted by the Supplier and will be returned to the sender with an increase in transport costs. Once the Supplier has received the goods in accordance with the above and carried out the necessary checks, he will reimburse the Customer in the shortest possible time.

Withdrawal by the supplier

If Jewelery Ametis is unable to fulfill the requested order due to the unavailability, even temporary, of the ordered product, it has the right to withdraw from the sales agreement within 30 days from the date of the order by providing the customer with a simple reasoned communication, pursuant to art. 6, comma 2 D. Lgs. 185/99. In this case, the customer will only be entitled to a refund of any sum already paid.

Purpose of the processing for which the data sent to us are intended

The data provided here, pursuant to art. 10 of Law 675/96 on the “protection of the person and other subjects regarding the processing of personal data”, are processed, as part of the normal activity of our company, for:

  1. purposes strictly connected and instrumental to the management of relations with the compiler (internal statistics, satisfaction feed back, preliminary acquisitions of information aimed at concluding a contract or providing a service, etc.);
  2. purposes related to the obligations established by the laws in force;
  3. purposes functional to the activity of this company.
  4. sending commercial communications.

The user’s right to exercise the rights referred to in art. 13 of Law 675/96.
The data is processed using suitable tools to guarantee its security and confidentiality pursuant to the D.P.R. n. 318/99 with controlled access limited to authorized subjects. The data will be stored on IT support at the Gioielleria AMetis di Battelli Valeria company with registered office in Carducci 116 Cesenatico (FC) tax code BTTVLR54L52A944K, VAT number 01356290351 Tel / Fax 0547 82031 for the time prescribed by law.
For more information on the protection of privacy, visit the website of the Association for the Rights of Users and Consumers.

Parcel damaged or tampered

In the event of a package that is not intact, damaged or with obvious signs of tampering (open package), it is necessary to point it out to the courier who delivers the package and absolutely sign the waybill adding the words “WITH RESERVE”. This allows you to protect yourself if any type of anomaly is found after opening the package. Only in this last case it will be necessary to report